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Care & Warranty

Only Chella Textiles guarantees its 100% solution dyed fabric for a three-year period after the original purchase date due to loss of color or strength from normal exposure conditions including: stretching, rot, or intense sunlight damage.

Even though we create Chella fabrics to withstand almost anything, the fabric needs to be cared for properly.

• Chella fabrics should be brush-cleaned regularly

• Chella fabrics are machine washable

• Chella fabrics are strongly stain resistant.

We have a Stain Removal Guide that explains how to clean different types of staining. Specific stain types that we have identified that can be effectively removed include: catsup, mustard, chocolate, cola, grape juice, gravy, milk, orange drink, coffee, wet tea, tomato juice, egg, wine, beer, mascara, lipstick, charcoal & pencil marks, permanent ink, watercolor paints, wet latex paint, dried latex paint, oil-based paint and human factor stains.

For more information about Fabric Care, please download our Care & Maintenance instructions here: Chella Fabrics Care & Maintenance

For more information about Chella’s three-year fabric guarantee, please download our Technical Information sheet here: Chella Technical Information

Chella guarantees our 100% solution dyed fabric for a three-year period after the original purchase date due to loss of color or strength from normal exposure conditions including: stretching, rot or intense sunlight damage. The warranty will be honored ONLY upon presentation of a sample of the fabric in question AND a copy of the original invoice.

The warranty DOES NOT extend to labor for fabrication or installation.

Chella Textiles will supply new fabric free-of-charge.

Contact the interior designer who purchased the original fabric. They in turn will contact the showroom where it was purchased and secure replacement fabric.